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FAQ


Where do you ship?
We ship worldwide!

Can I use more than one discount code?
Sorry, only one discount code per order. If your code is not working, please email us before placing your order. info@whistleandfluteclothing.com

Do you do price adjustments? 
Sorry we do not offer any price adjustments. 
How long will it take to receive my order?

We aim to ship all orders within 1-3 business days. Shipping during a sale is aprox 1-2 weeks and will be shipped out in the order they were received. 

Orders are shipped via Canada Post. Standard shipping is non-tracked and takes aprox 8-10 business days. Expedited and Express shipping options are available when you check out.

What size should I get?

Our sizes run in even numbers, please size up if in between sizes. 

Kids size chart

Babies size chart

Women's size chart (je t'aime pullovers)

Unisex size chart (for the adult t shirts)

Do you work with bloggers?

Yes! We love bloggers! Please email us with your stats and social media info. whistleandfluteclothing@gmail.com

Can I make changes to my order?

Changes can generally be made within 24 hours of placing your order as long as you haven't received a shipping confirmation yet. Please email us with your request info@whistleandfluteclothing.com

Customs/Duties/Lost packages
Whistle & Flute are not responsible for any duties or custom fees incurred upon delivery. Though this is very rare it can happen. We are not responsible for lost or stolen packages when standard shipping is used as it is not insured or tracked. 

(if you qualify for free shipping it is shipped standard)

Refunds
We offer exchanges on unwashed, unworn items. Hats are not eligible for refunds or exchanges. Items purchased on sale can be send back for shop credit in the amount paid.

To be eligible for an exchange, your item must be unused and in the same condition that you received it.

Please email us info@whistleandfluteclothing.com with your order number and request.

You will be responsible for all shipping costs. 

What are the care instructions for Whistle & Flute garments?

The best way to keep your Whistle & Flute shirt looking good is to wash the shirt inside-out on a delicate cycle in cold water with a phosphate-free detergent. Tumble dry on low or hang to dry.